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Laboratory Management
Presenter: Wayne Collins, PhD Length: Three Days
Are you a lab manager? Do you have lab managers?
Do you want to be a lab manager? Do your managers have formal training?
WorkPlace Training is pleased to announce a new workshop to address these topics…. |
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Day 1: Introduction/Overview
• The Lab Manager’s Job
• Leadership
• Communication
• Organizational Structure and Operations
• Laboratory Systems
• Management Philosophies
• Laboratory QualityMeasures
• Benchmarking
• The Performance Contract
• Laboratory Culture
• Staff Development
• Management Information and Reports
• The Laboratory’s Role in the Business.
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Day 2: Basic Financial Concepts
• The Budget Process
• Capital Planning Strategies
• Capital Financing Options
• Managing the Buying Cycle
• Strategic Planning
• The Financial Model of the Laboratory
• Pricing Laboratory Services
• Outsourcing
• Supplier Management
• Managing Laboratory Maintenance
• Managing Productivity
• Control of Labor Costs
• Cost Savings Initiatives
• Open Discussion |
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Day 2: Overview of Lab Quality System
• The Laboratory Quality Manual
• The Tools of Quality
• Statistical Process Control
• Method /Instrument Validation
• Calibration
• Sampling
• Data Management
• Staff Competence and Training
• Quality Measures and Controls
• Management of Change
• Non-Conformance and Corrective/Preventive Action
• Managing Customer Satisfaction
• The Lab’s Quality Image
• Open Discussion |
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