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Laboratory Management
Presenter: Wayne Collins, PhD   Length: Three Days
Are you a lab manager? Do you have lab managers?
Do you want to be a lab manager? Do your managers have formal training?
WorkPlace Training is pleased to announce a new workshop to address these topics….

 

Day 1: Introduction/Overview
    • The Lab Manager’s Job
    • Leadership
    • Communication
    • Organizational  Structure and Operations
    • Laboratory Systems
    • Management Philosophies
    • Laboratory QualityMeasures
    • Benchmarking
    • The Performance Contract
    • Laboratory Culture
    • Staff Development
    • Management Information and Reports
    • The Laboratory’s Role in the Business.

 
Day 2: Basic Financial Concepts
    • The Budget Process
    • Capital Planning Strategies
    • Capital Financing Options
    • Managing the Buying Cycle
    • Strategic Planning
    • The Financial Model of the Laboratory
    • Pricing Laboratory Services
    • Outsourcing
    • Supplier Management
    • Managing Laboratory Maintenance
    • Managing Productivity
    • Control of Labor Costs
    • Cost Savings Initiatives
    • Open Discussion
 
Day 2: Overview of Lab Quality System
   • The Laboratory Quality Manual
   • The Tools of Quality
   • Statistical Process Control
   • Method /Instrument Validation
   • Calibration
   • Sampling
   • Data Management
   • Staff Competence and Training
   • Quality Measures and Controls
   • Management of Change
   • Non-Conformance and Corrective/Preventive Action
   • Managing Customer Satisfaction
   • The Lab’s Quality Image
   • Open Discussion
 
   
 
   
   
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